Subject: Interpersonal Communication

Scientific Area:

Communication

Workload:

32 Hours

Number of ECTS:

3 ECTS

Language:

Portuguese

Overall objectives:

1 - 1. To develop interpersonal communication skills
2 - 2. To shape communication in speech and writing audiences, and contexts including computer-mediated communication
3 - 3. To make the student proficient in interpersonal communication

Syllabus:

1 - 1. Interpersonal Communication skills a. Active Listening b. Concise Language c. Building rapport d. Empathy e. Feedback
2 - Types of verbal and non-verbal communication
3 - Management of conflict and power in relationships
4 - Working in teams

Literature/Sources:

Motley, M. T. (Ed.) , 2008 , Studies in applied interpersonal communication. , SAGE
DeVito, Joseph A., , 2005 , The Interpersonal Communication Book, 11th ed. , Allyn & Bacon,
Beebe, S. A., Beebe, S. J., & Redmond, M. V. (2014). , 2014 , Interpersonal communication: relating to others. Seventh edition. , Boston, Pearson.

Assesssment methods and criteria:

Classification Type: Quantitativa (0-20)

Evaluation Methodology:
Theroretical presentation of concepts Analysis of of multimedia examples of interpersonal interactions leading students to critically discuss it. Putting into practice